Job Title: Maintenance Administrator

Location: Dublin

Company Overview:

 My Client is a well-established facilities management company providing a wide range of maintenance services across Dublin. We pride ourselves on delivering excellent service to our clients through a skilled mobile team and trusted subcontractors. 

Role Overview:

We are seeking a proactive and personable Maintenance Administrator to join our team. While the role involves administration, it is very much hands-on and requires excellent communication and follow-up skills.  you will be actively managing jobs and liaising with clients, contractors, and internal teams to ensure work is completed efficiently and to a high standard.

Key Responsibilities:

• Receive and log maintenance requests from clients via phone or email.
• Create job sheets using the company’s job management system (ABM), assigning a unique job number.
• Coordinate jobs with internal mobile teams (carpenters, roofers, general operations) or subcontractors (plumbers, electricians, glaziers, etc.).
• Communicate with clients to schedule appointments, confirm timelines, and provide updates.
• Track job costs, including time and materials, ensuring accurate billing.
• Maintain records for each job, ensuring completion and invoicing are processed correctly.
• Follow up persistently until each job is fully resolved.

Ideal Candidate:

• Friendly, approachable, and confident on the phone.
• Strong attention to detail and excellent organizational skills.
• Able to manage multiple tasks and follow up until jobs are completed.
• Practical, reliable, and capable of working independently.

Previous experience in administration, customer service, or retail 

Working Hours:

• Monday – Thursday: 8:30am – 5:00pm
• Friday: 9:00am – 5:00pm

Why Join Us:

• Competitive salary and benefits including pension.
• Structured working hours with no late nights or weekend work.
• Opportunity to work in a supportive, people-focused environment.

How to Apply:

 Please contact mairead.duignan@forcerecruitment.com for further information or to submit your application.