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Credit Controller

Job description

Our client, based in Banbury, provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products across the UK.
They are seeking an experienced Credit Controller to join their established Finance Team. Reporting to the Financial Controller, this role will include processing payments and monitoring client accounts.

Main Duties & Responsibilities:
  • Credit Risk Assessment: Assess the creditworthiness of new and existing clients by analysing financial statements, credit reports, and payment histories. Determine appropriate credit limits and payment terms based on risk profiles and company policies.
  • Credit Control: Monitor accounts receivable to ensure timely payment from clients. Review ageing reports, follow up on overdue invoices, and escalate issues as needed to facilitate prompt resolution.
  • Collections: Contact clients via phone, email, or mail to request payment of outstanding invoices. Negotiate payment plans or settlements with clients in arrears and document all communication and agreements.
  • Dispute Resolution: Investigate and resolve billing discrepancies or disputes with clients, working closely with sales, operations, and customer service teams to address issues and ensure prompt resolution.
  • Ensure compliance with company credit policies and procedures, as well as regulatory requirements. Recommend updates or revisions to credit policies based on changing business needs and industry best practices.
  • Build and maintain positive relationships with clients by providing excellent customer service and responding promptly to inquiries and requests. Collaborate with sales and account management teams to address client needs and concerns effectively.
  • Identify opportunities to streamline credit control processes, improve efficiency, and reduce risk. Implement automation and technology solutions to enhance accuracy and effectiveness in managing accounts receivable.
  • Receipts posting and bank reconciliation
  • Provide general administrative support to the finance department, including answering phones, responding to inquiries, and assisting with special projects or initiatives as assigned.
Key Skills/Previous Experience:
  • Prior experience in a finance or accounting role, preferably in a corporate environment or within the healthcare industry.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Experience with accounting software systems (e.g., Sage 200, SAP Business One) is advantageous.
  • Strong attention to detail and accuracy in data entry and record keeping.
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive financial information with discretion.
Additional Information:
  • Please note this is a full-time, permanent role working Monday – Friday, 9 am – 5 pm, fully on-site.
  • Private medical cover.
  • 35-hour working week.
  • 23 days holiday plus Bank Holidays
  • Pension increase to 4% contribution after 6 months.
Please contact Matt Hartwell on 07301283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential chat.