Job description

Warehouse Manager

We are seeking a proactive and experienced Warehouse Manager to oversee the efficient day-to-day running of our warehouse operations. The successful candidate will manage a small team, ensure accurate and timely handling of stock and deliveries, and maintain a clean, safe, and productive working environment. You will be a confident leader with excellent planning, communication, and problem-solving skills.

Key Responsibilities

Management & Communication
Ensure clear and effective communication across warehouse teams and with senior management.
Act as a key liaison between departments and external logistics providers.
Leadership & Team Motivation
Manage and motivate a small team to foster a positive and productive work environment.
Lead by example, supporting team morale, collaboration, and high performance.
Planning & Organising
Plan and organise daily workloads, truck loading/unloading schedules, and deliveries.
Manage the team rota, ensuring adequate coverage and optimal workflow.
Prioritise and delegate tasks effectively to meet operational goals.
Oversee efficient and prompt customer service within the warehouse.
Team Delegation & Supervision
Delegate responsibilities appropriately and manage time and resources efficiently.
Prepare stock areas in advance for incoming goods.
Coordinate goods-in processes, including unloading, put-away, and inter-branch transfers (IBT).
Manage container deliveries and ensure unloading happens as per schedule.
Plan and oversee regular cycle counts and the annual stocktake.
Monitor performance, provide mentoring, and support team development.
Conflict Resolution & Management
Handle conflicts professionally and assertively, promoting resolution and team cohesion.
Maintain a fair and balanced approach to conflict management.
Systems Management
Identify areas for system improvements and efficiencies.
Support continuous improvement initiatives in warehouse processes and stock control systems.
Compliance & Health and Safety
Ensure compliance with all health and safety regulations.
Maintain a clean, safe, and organised working environment.
Manage staff time off and holidays to minimise disruption.
Conduct risk assessments and enforce safety protocols.

Qualifications and Skills

Proven experience in warehouse or logistics management
Strong leadership and team management skills
Excellent planning, organisation, and delegation capabilities
Confident communicator with strong interpersonal skills
Ability to resolve conflicts and motivate teams effectively
Competency with warehouse management systems and Microsoft Office Suite
Understanding of health & safety and compliance regulations
Forklift licence (desirable but not essential)