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Clinical Sales & Support - East
Job description
Our client, based in Banbury, is an established leader in medical and scientific distribution and is seeking a Clinical Sales / Support Specialist to join their growing Clinical & Life Sciences team. Working closely with the Laboratory Sales Team, you’ll play a key role in driving business development and supporting customers across the UK.
You’ll be working across a broad range of laboratory solutions—such as laboratory fridges/freezers, blood analysers, reagents, and related technologies—serving NHS and Life Science laboratory customers. This is a hybrid role covering the East of the UK with occasional travel to the office in Banbury.
If you enjoy dynamic, customer-facing environments and are energised by the Clinical and Life Sciences sector, this position offers an excellent platform for career growth.
Please note this role is both a support and sales role, covering Colchester, Norwich, Ipswich and Peterborough. Suitable candidates would live near Milton Keynes/Northampton to cover the territory and occasionally travel to the office.
Main Duties & Responsibilities:
You’ll be working across a broad range of laboratory solutions—such as laboratory fridges/freezers, blood analysers, reagents, and related technologies—serving NHS and Life Science laboratory customers. This is a hybrid role covering the East of the UK with occasional travel to the office in Banbury.
If you enjoy dynamic, customer-facing environments and are energised by the Clinical and Life Sciences sector, this position offers an excellent platform for career growth.
Please note this role is both a support and sales role, covering Colchester, Norwich, Ipswich and Peterborough. Suitable candidates would live near Milton Keynes/Northampton to cover the territory and occasionally travel to the office.
Main Duties & Responsibilities:
- Supporting tender and contract submissions
- Delivering laboratory-based education and product training
- Organising and assisting with product demonstrations and customer evaluations
- Responding to customer RFIs (Requests for Information)
- Manage and grow existing accounts while identifying and securing new business opportunities within the Eastern Territory.
- Develop and implement strategic plans to achieve sales targets and grow market share across the Pharma, Academia, healthcare facilities, and healthcare professionals
- Conduct regular customer visits, product demonstrations, and trials, ensuring strong client engagement and satisfaction.
- Liaising with suppliers and internal teams on project requirements
- Delivering product application and technical support
- Maintaining well-organised documentation, team files, and opportunity pipelines
- Communicating proactively with colleagues to ensure smooth project progression
- They’re looking for someone with hands-on laboratory experience (ideally with exposure to IVD or diagnostic equipment) who is ready to transition into a more customer-centric role.
- Someone eager to build relationships and represent a respected name in the sector.
- Excellent communication and presentation skills, with the ability to engage with both technical and non-technical stakeholders.
- Previous sales experience isn’t essential but desirable.
- Laboratory Technician
- Medical Laboratory Assistant
- Biomedical Scientist or Research Scientist
- Chemist or Microbiologist
- Scientific Quality Control / Assurance Specialist
- Sales or Support Assistant
- Or in a similar laboratory-based function
- Please note this is a full-time, permanent, remote role with core hours of Monday – Friday 9 am – 5 pm with flexibility required for business travel.
- Company car or car allowance.
- Bonus of £6k (based on division achieving budget)
- Ongoing training and development opportunities to stay ahead of industry trends and advancements.