Our client, based in Banbury, is an established leader in medical and scientific distribution and is seeking a Clinical Service / Support Specialist to join their growing Clinical & Life Sciences team. Working closely with the Laboratory Sales Team, you’ll play a key role in driving business development and supporting customers across the UK.
You’ll be working across a broad range of laboratory solutions—such as laboratory fridges/freezers, blood analysers, reagents, and related technologies—serving NHS and Life Science laboratory customers. This is a hybrid role with 20–40% travel, combined with regular office collaboration in Banbury.
If you enjoy dynamic, customer-facing environments and are energised by the Clinical and Life Sciences sector, this position offers an excellent platform for career growth.

Please note this hybrid role requiring 2 days in the office in Banbury and travel to clients as required.

Main Duties & Responsibilities:

• Supporting tender and contract submissions

• Delivering laboratory-based education and product training

• Organising and assisting with product demonstrations and customer evaluations

• Responding to customer RFIs (Requests for Information)

• Providing administrative and general support to the sales team

• Liaising with suppliers and internal teams on project requirements

• Delivering product application and technical support

• Maintaining well-organised documentation, team files, and opportunity pipelines

• Communicating proactively with colleagues to ensure smooth project progression

Previous Experience/Qualifications:

• They’re looking for someone with hands-on laboratory experience (ideally with exposure to IVD or diagnostic equipment) who is ready to transition into a more customer-centric role.

• Someone eager to build relationships and represent a respected name in the sector.

Suitable candidates may currently be working as:

• Laboratory Technician

• Medical Laboratory Assistant

• Biomedical Scientist or Research Scientist

• Chemist or Microbiologist

• Scientific Quality Control / Assurance Specialist

• Or in a similar laboratory-based function

Additional Information:

• Please note this is a full-time, permanent, remote role with core hours of Monday – Friday 9 am – 5 pm with flexibility required for business travel.

• 2 days per week in the office in Banbury with 20-40% travel to clients.

• Company car or car allowance.

• Bonus of £6k (based on division achieving budget)

• Ongoing training and development opportunities to stay ahead of industry trends and advancements.

Please contact Matt Hartwell on 07301283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential chat.