Commercial Forecasting & QA Lead

Location: Mullingar, Co. Westmeath
Reporting to: Operations Manager

About the Role

We are seeking an experienced Commercial Forecasting & QA Lead to own and evolve our S&OP and demand planning process while overseeing Quality Assurance within operations.

This is a high-impact role at the centre of commercial decision-making — ensuring forecast accuracy, optimised inventory, strong service levels and regulatory compliance across our OTC/FMCG portfolio.

You will operate at both strategic and hands-on levels, partnering cross-functionally to drive data-led decisions that support growth and operational excellence.

Key Responsibilities

Commercial Forecasting & S&OP

• Lead the monthly S&OP and demand review process

• Build and manage 4–52 week SKU-level forecasts across multiple channels

• Partner with Sales, Marketing, Finance and Operations to deliver aligned, consensus-based forecasts

• Analyse trends, seasonality, promotions and market dynamics to improve forecast accuracy

• Develop and track forecast performance metrics (bias, accuracy, FVA)

• Align forecasting with inventory strategy, working capital targets and supply constraints

• Manage product lifecycle forecasting (NPD launches & run-outs)

• Prepare executive reporting and provide commercial insight to senior leadership

• Identify demand risks/opportunities and recommend action plans

Quality Assurance

• Maintain and enhance Quality Management Systems (QMS)

• Ensure compliance with GDP/GSP and relevant regulatory standards

• Manage audits, investigations, CAPAs and quality reviews

• Monitor and report on key quality metrics

• Promote a strong compliance culture across operations

What We’re Looking For

• 8–10+ years’ experience in S&OP, IBP, demand planning or commercial forecasting (OTC, FMCG or consumer goods)

• Strong understanding of retail cycles, seasonality and product lifecycles

• Advanced Excel and experience with ERP/MRP and forecasting tools

• Proven ability to influence cross-functional stakeholders

• Strong analytical and commercial mindset

• Experience across multi-channel environments (retail, wholesale, e-commerce)

  • Knowledge of QA/GDP/GMP processes advantageous