Job Description:  Sales- Key Account Manager 

Retail Sector (Medical Devices) 

Location:Midlands or East (preferred) 
Contract Type:Full-time, Contract 
Role Type:Hybrid – Remote/Physical (60/40) 

Industry:Medical Devices 
Department:Sales & Marketing 

Role Summary 

We are seeking a motivated and resilient Key Account Manager to drive the adoption of our clients innovative medical device solutions. This role focuses on working closely with community pharmacies across Ireland to onboard them onto our clients new e-commerce platform, build brand awareness, and promote product value. 

The KAM will be integral in both strategizing and shaping our clients value proposition with the main aim to support the needs of community pharmacies, whilst maintaining and growing the sales of our clients product portfolio. 

With an entrepreneurial mindset, the successful candidate will be responsible for positioning our clients brand as ‘Best in Class’, with the primary aim of ensuring it becomes the ‘First Choice’ treatment option for pharmacies and their patients. 

Key Responsibilities 

• Increase awareness of and drive adoption of our client’s e-commerce platform. 

• Provide both remote and in person support to help Community Pharmacies to set up accounts and onboard onto our clients online ordering platform, so as to ensure pharmacies take direct ownership of ordering/accessing products. 

• Support the development and execute sales and marketing strategies that build brand awareness and promote the value of our client’s medical device(s) to the retail sector. 

• Help devise and implement e-commerce strategies. 

• Conduct market analysis to identify trends, opportunities, and competitor activity with the aim to present ideas/concepts that drive sales growth. 

• Promote and demonstrate product features and benefits to Healthcare Professionals, highlighting competitive advantages and value proposition. 

• Support our client in shaping commercial offerings that are fully compliant and that incentivise community pharmacies to source products directly and increase overall product usage. 

• Build and maintain strong client relationships to maximise sales opportunities. 

• Achieve and exceed agreed sales targets and all other KPIs. 

• Represent our client at trade shows, exhibitions, and pharmacy events. 

• Collaborate with colleagues, supporting the wider sales team where needed. 

Skills & Competencies 

• Highly motivated and results-driven, with a proactive approach to sales. 

• Strong relationship-building and negotiation skills. 

• Team player with a willingness to step in and support colleagues. 

• Excellent presentation and communication skills. 

• Resilient, adaptable, and capable of working in a fast-paced environment. 

• Strong computer literacy, including Microsoft Excel; e-commerce knowledge is an advantage. 

• Analytical (data driven) and strategic thinker with entrepreneurial mindset. 

Experience Required 

• Minimum of 2 years’ experience in medical sales or a similar commercial sales environment. 

• Exposure to or experience of managing/leading marketing activities. 

• Experience in pharmacy, healthcare, or medical devices is desirable. 

• E-commerce sales experience is an advantage, though not essential. 

Why Join Us? 

This is an opportunity for an ambitious individual to make a significant impact in the healthcare sector. You will play a key role in bringing innovative products to market, engaging directly with pharmacies, and shaping brand awareness in a competitive landscape.